Frequently Asked Questions
Each Limité order is dispatched with the utmost care, ensuring both precision and security. Your order will be shipped once all payment and delivery details have been approved. Shipping costs will be calculated and displayed at checkout after selecting your shipping address.
We use Fedex Express International shipping for all orders.
Secure Delivery
To ensure the safe arrival of your order, a signature is required upon delivery. We are unable to authorize deliveries without a signature, so please ensure that someone is available to receive your package.
Tracking Your Order
You may track your shipment at any time via the Order History section in your account.
Delivery Timeframes
All estimated delivery times are provided as a guideline. While we strive for timely delivery, Limité cannot be held responsible for any delays beyond our control.
For any questions regarding your shipment, we invite you to contact us—we are here to assist you.
Refund Policy for Consumers
We at Costume Limité are committed to ensuring your satisfaction with every purchase you make from us. If you are not entirely satisfied with your purchase, we’re here to help.
Eligibility for Refunds
- You have 14 days from the date of delivery to return an item for a full refund.
- To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as you received it.
- Proof of purchase, such as an order number or receipt, is required for all returns.
Refund Process
- Contact our customer service team to initiate the return process.
- Once your return is approved, you will receive instructions on how to send the item back to us.
- Upon receiving and inspecting the returned item, we will issue a refund to your original payment method within 5 business days.
Return Policy for Businesses
We value our business customers and understand that sometimes returns are necessary. Here’s how our return policy works for businesses:
Eligibility for Returns
- Business customers can initiate returns within 14 days from the date of delivery.
- The returned item must be unused, in its original packaging, and in the same condition as when received.
- Proof of purchase is required for all returns.
Return Process
- Contact our business customer service team to initiate the return process.
- After approval, you will receive instructions on how to send the item back to us.
- Once we receive and inspect the returned item, a store credit will be issued to your account within 5 business days.
Store Credit Details
- Store credit can be used for future purchases on our webstore.
- Store credit does not expire and can be applied towards the purchase of any item.
- The value of the store credit will be equivalent to the purchase price of the returned item, excluding any shipping charges or applicable fees.
Exceptions
- Personalized or customized items may not be eligible for returns or refunds unless they are defective or damaged.
Contact Us
f you have any questions or concerns about our refund and return policy, please don’t hesitate to contact our customer service team.
Please note that this policy is subject to change without notice. It’s recommended to review this policy periodically for any updates.
We ship with 
© 2025 - Limité.store
